Last updated: 22/11/2025
Introduction
These Terms of Service set out the conditions under which Prisma Soft provides access to its website, client portals, and professional services. By navigating our pages, creating an account, or engaging us for a project, you acknowledge that these terms apply alongside the proposal or master services agreement we may execute with you. Please read them carefully, as they clarify our mutual responsibilities and the limits of your permitted use.
Acceptance of Terms
By using our website or services, you represent that you are of legal age and authorised to enter into binding agreements on behalf of yourself or the organisation you represent. Continued access after updates are published constitutes acceptance of the revised terms. If you disagree with any provision, you must discontinue use of our digital platforms and notify us immediately so that we can address your concerns.
Description of Services
Prisma Soft designs, builds, and maintains custom software solutions, delivers data and AI initiatives, and offers strategic technology consulting. Each engagement is scoped in collaboration with you and may include discovery workshops, development sprints, training, or support retainers. Deliverables, timelines, and fees are confirmed in writing before work begins, and any change request is handled through our change management process.
User Obligations
You agree to provide accurate information, safeguard your authentication credentials, and cooperate with us by supplying timely feedback and content required for project delivery. You must not misuse our infrastructure, introduce malicious code, attempt unauthorised access, or infringe third-party rights while interacting with our solutions. Any failure to comply may result in suspension or termination of access without prejudice to our other remedies.
Intellectual Property
All trademarks, software, documentation, and creative assets made available on this site or delivered during an engagement remain the property of Prisma Soft or its licensors, unless otherwise agreed in a signed contract. You receive a limited, non-transferable licence to use these materials solely for their intended purpose and must not reproduce, modify, or distribute them without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Prisma Soft is not liable for indirect, incidental, or consequential losses, nor for loss of profits, data, or business opportunities arising from your use of our website or services. Our total liability for any claim is capped at the amount you paid to us for the service giving rise to the claim, except in cases of fraud, wilful misconduct, or liability that cannot be excluded under mandatory law.
Modifications
We may update these Terms of Service to reflect changes in our offerings, legal requirements, or operational practices. When material changes occur, we will post a prominent notice on this page and update the "Last updated" date. Continued use after the effective date indicates your acceptance of the revised terms.