UI/UX design services
Screens your users understand without training. We start from how they really work, test mock-ups with them and deliver screens ready to build.
Overview
Software that is hard to use costs twice: in training, then in mistakes and support requests. Most of the time the problem is not the code but screens designed without the people who use them.
We start with them. We watch how your customers or your teams work, where they hesitate, what they work around. Then we draw the journeys, build a clickable mock-up and test it with real users before a line of code is written.
You receive approved screens, a reusable interface guide and specifications that developers, ours or yours, follow without guessing.
What you gain
Mistakes fixed on the mock-up, not in production
Less training for your users
Developers who know what to build
What is included
What we put in place, within the scope agreed together during the scoping call.
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User research
Interviews and observation of your users in their real work
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Journeys and structure
What the user must do, in which order, on which screen
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Mock-ups
Wireframes, then detailed screens for desktop and phone
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Clickable prototype
A mock-up you move through like the finished application
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User testing
Real people try the prototype; we fix what blocks them
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Accessibility
Contrast, text size and keyboard navigation following WCAG rules
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Interface guide
Components, colours and rules reused for the next screens
How we work
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Step 01
Scoping call (30 min)
Your users, your goals, the screens concerned.
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Step 02
Research
Interviews and observation of your users.
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Step 03
Journeys and wireframes
The structure of the screens, approved with you.
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Step 04
Prototype and testing
A clickable mock-up, tested by real users.
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Step 05
Detailed screens and guide
The final screens and the rules for the next ones.
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Step 06
Build follow-up
We check that what gets built matches the approved screens.
The tools we use
We choose each tool for your project, your team and your budget.
- Browsable prototype
- A mock-up that opens in the browser, on desktop and phone, with nothing to install.
- Interface guide
- Colours, typography and rules in one file that every new screen follows.
- WCAG
- The web accessibility rules, checked on every screen.
Frequently asked questions
The questions we are asked most often about this service.
No. We design an application before it is built, or improve an existing one.
People close to your real users: your customers, your teams. We organise the tests with you.
Yes. We deliver the screens, the guide and the specifications. Our team can also build it.
It depends on the number of screens. We give you a precise timeline after the scoping call.
Quoted after the scoping call.
Ready to get started?
Describe what you need. We reply within one working day.
A question?
Call or write to us. We reply within one working day.
Related services
Other services in the same category.
Client work and scenarios
Usage scenarios illustrate what we can build with this service; they are not client references.