Application maintenance and support services

An application in production needs regular care: security updates, fixes, verified backups, small changes. Without a named person in charge, these tasks wait until something breaks.

We take that role. We monitor your application, apply updates, fix what breaks and reply within one working day. Every intervention is logged: you know what was done, when and why.

We also take over applications we did not build. In that case we start with an audit: state of the code, versions, backups, access. You receive the list of risks before you sign the maintenance contract.

What we put in place, within the scope agreed together during the scoping call.

• Technical support

  Reply within one working day, by email, phone or WhatsApp

• Updates

  Framework, dependencies and security patches applied and tested before they reach production

• Monitoring

  Uptime, errors and certificates watched continuously, so we act as soon as a problem appears

• Backups

  Regular copies and tested restores, so you know they work on the day you need them

• Fixes and small changes

  Bugs fixed, texts, fields and rules adjusted without starting a new project

• Monthly report

  Interventions, incidents, updates and points to watch

We choose each tool for your project, your team and your budget.

Laravel and Symfony

PHP web applications and APIs, which we keep up to date.

Magento and Shopify

Online stores: updates, extensions and performance.

Error monitoring

Every production error reaches us with its context, so it is fixed quickly.

Git

Every change is versioned: we know who changed what, and we can roll back.

The questions we are asked most often about this service.